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How to Deal With Difficult People Kindergarten-LifelongJanet Mallery shares principles for managing conflict with difficult parents, colleagues, principals, school staff, students, and others. Principles discussed in this article include: confine the conflict, know how many people are involved, be suspicious of... -
Solving Your People Problems Kindergarten-LifelongThe article describes factors that increase the incidence of stress, including causes of interpersonal stress, cultural and regional differences, dealing with school boards, improving communication, improving interpersonal skills, and learning new interpersonal skills.